FAQ

Some of the most frequently asked questions and their answers

LifeDocs provides tailored legal documents for Australians at an affordable, fixed cost price to the comfort of your own home. LifeDocs provides different options and resources to help Australians manage their personal affairs, at a price they can afford.

LifeDocs is designed for use by Australian residents above the age of 18 years, who do not have a particularly complex set of circumstnces (e.g. one with overseas assets, beneficial interests in trusts).

If you are over 18 years and legally able to enter into legal documents, LifeDocs provides you with a quick and easy method for creating your own legally valid legal documents. LifeDocs, however, provides legal information only, and does not provide any legal advice.

If you have a complex set of circumstnaces or personal situation or you are unsure whether you hold capacity to write a legal document, we recommend seeking independent legal advice.

LifeDocs are issued to you instantly once you have entered all mandatory fields and made payment. You are sent an email attaching your tailored LifeDoc. Simply download your tailored LifeDoc and save it to your computer.

Yes. LifeDocs are prepared by qualified and practicing Australia Lawyers and are specific to each state and territory of Australia.

Yes. The LifeDocs Team takes the security of your personal information seriously.

LifeDocs’ payment system and the online forms use SSL security to ensure that your personal information is secured. SSL secures your internet connection by encrypting data sent between our website and your browser and prevents hackers from seeing or stealing any information transferred, including personal or financial data.

LifeDocs uses PayPal to process payments.  PayPal is a trusted, secure and encrypted payment system. PayPal provides an extra layer of protection by ensuring that merchants never see your sensitive data. PayPal also uses a number of features to keep accounts secure including end-to-end data encryption, optional two-factor account logins and email confirmations for transactions.

LifeDocs does not receive your credit card details. We also do not provide your information to a third party without consent.

You can check that a website is secure by looking for the padlock symbol in your browser’s address bar.

LifeDocs is committed to protecting the security and privacy of our customers.